Please read these Terms and Conditions carefully before placing an order with us. These Terms and Conditions, together with any other documents referred to herein (unless otherwise stated), set out the terms under which mobile phones and other related devices (referred to herein as “Phone” or “Device”) are sold by us to you through this website, sales@themobilephonehut.co.uk(“Our Site”).

These Terms and Conditions explain who we are, how our sales services will be provided to you, how you or we may change, cancel, or otherwise end our contract with you (the Contract), what to do in the event of problems, and other important information.

You will be required to read and accept these Terms and Conditions when placing an Order and entering into a Contract with us. If you do not agree to comply with and be bound by these Terms and Conditions, you will not be able to place orders through Our Site. These Terms and Conditions, as well as all Contracts, are in the English language only.

In you using Our Site and dealing with us, these Terms and Conditions apply together with our Website Use and Privacy Policy and our Data Protection Policy.

You must be aged 18 or over to place an order and purchase a Device from us.

Your attention is drawn to our limitation of liability and limitation on our warranty – please see paragraph 4.4 headed WHAT IS NOT COVERED BY THE WARRANTY.

1. Introduction and information about us

1.1 Where to find information about us and our services

You can find everything you need to know about us, The Mobile Phone Hut Limited, and our services on Our Site and in these Terms and Conditions before you make an offer (Order).

We also confirm the key information to you in writing when we confirm your Order.

1.2 Details about us and how to contact us

themobilephonehut.co.uk is a trading name of The Mobile Phone Hut Limited, Registered in England & Wales. Company Number: 12885109

Trading Address: 38 George Street Place, Warminster, Wiltshire, BA12 8QB

Registered office address: The Old Post Office, 41-43 Market Place, Chippenham, Wiltshire, England, SN15 3HR.

Email:sales@themobilephonehut.co.uk

1.3 For the purpose of these Terms and Conditions, The Mobile Phone Hut Limited or The Mobile Phone Hut or ‘us' or 'we' refers to the owner of the website themobilephonehut.co.uk who is the seller of the Device.

'you', '‘your' means you a person or entity who wishes to use, uses or has used this website to place a purchase order via our website.

1.4 Our VAT number is GB212832928.

We will not deliver to any addresses outside the United Kingdom.

2. Shipping policy

2.1 We only ship within the United Kingdom.

2.2 We will not deliver to any addresses outside the United Kingdom.

2.3 Orders received before 12noon Monday to Friday will be dispatched the same day.

Orders received after 12noon Monday to Friday will be dispatched on the next business day.

Orders will be shipped via Royal Mail Special Delivery, and in cases, will be delivered before 1pm the next working day. (For remote areas and certain geographical areas delays may occur).

Unfortunately, a Saturday delivery is not guaranteed for orders purchased before 12noon on a Friday. The delivery will be shipped as ‘next working day’, however this will be subject to your local Royal Mail sorting office who may or may not attempt to deliver on a Saturday.

You will receive a shipment confirmation email once your order has been shipped and this email will contain your tracking number(s). The tracking number(s) will not be active right away, it will be activated a few hours later when it is scanned for the first time at a main Royal Mail sorting hub.

Please see the link below to track your order using the Royal Mail tracking number; https://www.royalmail.com/track-your-item#//

Royal Mail will automatically re-attempt delivery on the next working day following a first failed delivery. After this, your order will be held at your local delivery office for collection. If you miss your Royal Mail delivery a second time, you can re-arrange delivery or arrange for collection from a post office via the Royal Mail website. Alternatively, you can take your ID and ‘while you were out’ card and collect from your local delivery office. Opening times and the address of your local delivery office will be on the card, or you can find this on the Royal Mail website under ‘services’. https://www.royalmail.com/services-near-you#/

2.3 Shipping processing times

Orders are not shipped or delivered on weekends or public holidays.

If we are experiencing a high volume of orders, shipments may be delayed by one working day.

Though we will dispatch your order using next working day delivery, please understand we must rely upon Royal Mail to meet their next working day service. Unforeseen circumstances can happen which could lead to a delay in the delivery of your order when it is in the Royal Mail system. The Mobile Phone Hut Limited cannot be held responsible for any delays once the order has been despatched or in respect of any loss, damage or other liability caused by Royal Mail or any other third party.

2.4 Shipment confirmation & order tracking

The Mobile Phone Hut Limited consider the order as delivered in accordance with Royal Mail’s online tracking confirmation. Disputes regarding an Order that has Royal Mail delivery confirmation (or other tracking information or confirmation of posting) and that has not been delivered should be addressed to Royal Mail detailed above. We shall not be held responsible for any disputed delivery where our courier provides a valid Proof of Delivery.

If you have not received your Order which is confirmed to us by the Royal Mail tracking showing as non-delivered we will have to wait 7 working days for any unseen delays in the Royal Mail system. Then we will contact Royal Mail directly to open a non-received claim. From this date Royal Mail advise 30 working days to complete the claim process.

We are not able to refund the order amount until Royal Mail have concluded their claim process. This is to protect against orders being delivered but the online system not showing this. Royal Mail may need to contact the local delivery office to investigate or to get them to upload proof of delivery manually. Only once Royal Mail have confirmed it is lost and not delivered are we able to provide you with a full refund.

3. Damages

The Mobile Phone Hut Limited is not liable for any products damaged or lost during shipping. If you have received your order damaged, please contact the shipment carrier to file a claim.

We will always try to help to the very best level that we can.

Please save all packaging materials and damaged goods before filing a claim.

3.1 Returns

We have a 14-day return policy, which means you have 14 days after receiving your Device to request a return; subject to the following terms:

1. You must tell us that you wish to return your Device within 14 days of receiving your Device by emailing sales@themobilephonehut.co.uk and requesting a return (please remember to include your Order number to help us process your return).
2. To be eligible for a return, your Device must be complete, unused and in the same condition that you received it. It must also be in the original packaging where possible. To complete your return, we require a receipt or proof of purchase or your order number and confirmation that we have issued.
3. New/sealed Devices must be returned with the seals/cellophane wrapper intact in order to receive a full refund, if this is not the case then a 15% to 25% deduction will be made from any refund based upon an inspection of the Device. This is because the Device will no longer be new and we have to resell the Device as used. The variation of refund (15% to 25%) will depend on the wear and tear created on the Device.
4. You will be responsible for paying for your own shipping costs for returning your item. Return shipping costs are non-refundable. We are unable to provide return labels. Once you have requested a return, we will email you with our return address, but, if we do not notify you of a different return address, our return address our return address is, 38 George Street Place, Warminster, Wiltshire, BA12 8QB. Please do not return any Devices to any other address than the one we provide.
5. If you are returning a Device to us, you should consider using a trackable shipping service with insurance. We are unable to guarantee against loss or damage in transit for any returns. We recommend you provide tracking or proof of postage as soon as you have sent the return.
6. You may cancel a return request at any time by emailing sales@themobilephonehut.co.uk If we do not receive your return within 14 days of the original notification the return will automatically be cancelled.

3.2 Refunds

1. Once your Device is received and inspected, we will send you an email to notify you that we have received your returned Device. We will also notify you of the approval or rejection of your refund.
2. If the return is approved, then your refund will be processed within 14 working days of receiving the Device back. Once we have applied a refund to your original payment method it can take several working days for the refunded amount to complete on your account, this can vary depending on your bank and payment method. We cannot be held responsible for such delays.

3.3 Faulty Devices (Within 30 Days)

1. If you believe the Device you have received is faulty, please notify us within 30 days of receiving your Device by emailing sales@themobilephonehut.co.uk
2. We may request photographs of any visible faults or ask that you perform certain troubleshooting steps before authorising a return.
3. If we do not receive your return within 14 days of the return authorisation date, the return will automatically be cancelled.
4. By us authorising a return this does not automatically equate to a full refund. If the fault is not found we are well within our rights to offer a part refund, 15% to 25% off the purchase price if the condition of the Device has changed e.g. if the Device is sold as a new (no fault found) returned to us in used condition. Your return of any Device to us on the grounds that it is faulty and our acceptance of that return and our refund to you are subject to us checking and confirming the fault.
5. You must arrange the return of faulty Device/s to us, we will test all Devices returned using a combination of industry standard software and manual checks. If a fault is found we will reimburse you for your return postage costs upon proof of postage including cost.

3.4 Faulty Devices (After 30 Days)

1. After 30 days of receiving your Device, returns and refunds are not permitted.
2. We are not liable and cannot be held responsible for any damage that may occur whilst the Device is in transit when you are returning a Device to us. We cannot be held responsible for any damages to the Device not caused by us and it is up to you to ensure the Device is adequately wrapped, protected and sent with a delivery method that fully insures the value of the Device.
3. If the Device’s box is not sealed by the manufacturer, it will be down to you to make sure the Device is protected and fully secure in the box before being sent. If your Device is not fully protected and secure in its box or packaging then it could move around in transit and cause damage to the body, screen or camera lens. We are not liable and cannot be held responsible if this happens.
4. New, manufacturer box sealed Devices are designed to keep the Device protected and secure. However, protection like bubble wrap (or similar) around the Device’s box is advised to stop the box from being damage which could damage the Device inside. We are not liable and cannot be held responsible if you do not do this.

4. Warranty

4.1 Manufacturer Warranty

The relevant manufacturer warranty terms for your Device, which can be viewed on their specific website, will apply to your Device.

4.2 The Mobile Phone Hut Limited 6 Month (180-day) Seller Warranty

In this case the term ‘6 Month’ equals 180-days.

This warranty only covers purchases made directly from the website themobilephonehut.co.uk

If your Device does not come with a Manufacturer warranty then you will automatically receive the 6 Month (180-day) Mobile Phone Hut Limited warranty – term covered from the date of purchase.

If your purchase comes with a Manufacturer warranty which is shorter than 180-days then you will receive the remainder of the warranty up to 180 days via The Mobile Phone Hut Limited warranty.

For example: You buy a Device on 01.01.25 which has a 4-month manufacturer warranty which will expire on 01.04.25. For this period your warranty is with the manufacturer. Once this period expires you will receive a 2-month Mobile Phone Hut Limited warranty which will expire on 01.06.25. This extra period from us will take your overall warranty to 6-Months which has been spilt with the manufacturer and Mobile Phone Hut Limited. Our warranty terms are limited as set out below and may differ from the terms of the manufacturer’s warranty.

The warranty period commences from the date of purchase (according to the purchase date on the sales invoice) and runs, without delay, from this date for 180 days.

Under no circumstances can a warranty be delayed, extended or renewed.

For a warranty claim, you are liable for all costs incurred in returning the Device to us. However, we will reimburse the cost of the delivery of the Device (unless no fault is found or there is a voided warranty).

4.3 What is covered by the warranty?

If, in the rare event your purchase (your Device) fails to operate under normal use and service - due to defects in parts or workmanship - our warranty will cover the cost of parts and labour to either repair or, if not repairable, replace your Device with a like for like model. Replacements will be issued in accordance with the specification and cosmetic appearance of the Device returned.

We aim to repair or replace all warranty returns within a reasonable time frame but lead times will vary depending on the availability of stock and/or replacement parts.

Phones purchased through The Mobile Phone Hut may still be under warranty with the original manufacturer. Please note that any such warranties are not provided by The Mobile Phone Hut. To submit a warranty claim with the manufacturer, please contact your phone’s manufacturer directly.

4.4 What is not covered by the warranty?

Your attention is drawn to this paragraph:

Our 180-day seller warranty is not an insurance policy. Should we deem that any fault has occurred as a result of misuse (accidental or deliberate), or as a result of water damage, then the warranty will be void and no claim for repair or replacement will be honoured. If this is the case, we will contact you.

The 180-day warranty does not cover defects and/or damage resulting from:

• Normal wear and tear of the Device or equipment, or otherwise due to the normal ageing of the Device or equipment, including battery deterioration.
• Any disassembly, repair, alteration or modifications carried out by anyone other than The Mobile Phone Hut Limited
• Improper testing, operation, maintenance, installation, or any alteration or modification of the Device.
• This warranty will not be valid if;
  1. the serial number or warranty seal on the Device is illegible, has been defaced or removed; or,
  2. no valid proof of purchase is provided.
• We do not cover any Devices for water damage. This includes devices, which were rated as waterproof/water resistant when new. This is due to the rubber seals/waterproofing degrading over time.
• We do not cover consequential or incidental damages, including but not limited to, loss of use, loss of business, loss of profits, loss of data, any fees related to third party contracts, down-time and charges for time and effort.
• Any third-party attempt at repairing the Device will invalidate any returns period or warranty in place, which is why we strongly advise that any potential issue must be reported to us in the first instance and we will be able to advise further.

Your warranty covers any hardware faults or defects in materials and workmanship and NOT as a result of any damage or misuse by the user. This warranty does not cover the following:

1. Wear and tear (dents, cracks and/or scratches)
2. Wilful damage
3. Accidental damage
4. Negligence by the customer or any third party
5. Improper usage
6. Any alteration or repair carried out without our knowledge or approval
7. Software damage
8. Battery life issues

4.5 What must you do?

All faults must be reported to us upon initial discovery of the fault (continuing to operate a device with a fault may cause the Device to become irreparable) and may invalidate our warranty because we will not be liable for further damage resulting from use after a fault has been discovered.

Devices must be returned to us without any security measures (for example, passwords, passcodes) in place, which would prevent us from completing a full assessment and factory reset. Devices returned to us with a security measure in place will be subject to extensive delays and we may not be able to assess the Device, in which case you will not get the benefit of our warranty.

The Device must be returned to us on or before the date the warranty period expires, any Device returned outside of this period will be deemed as out of warranty, and returned to you subject to the relevant costs.

Please ensure that the Device is packaged safely and in accordance with the courier’s guidelines before sending it to us. You must retain your proof of postage and tracking details.

Ultimately, you are responsible for the Device until we accept the delivery.

4.6 ‘No Fault Found’

Should we deem the Device to be fully working, then it will be returned to you. It will only be returned once the return postage fee of £9.95 has been paid via bank transfer to The Mobile Phone Hut Limited bank account. (We cannot take any other forms of payment for this) Account details will be given at the time.

4.7 Whilst we test, check and wipe all second hand Devices prior to selling them, and make every effort to ensure that there is no personal data or unlawful data or elements in the Device we will not be liable for events beyond our control and you agree not to make any use of any personal data or unlawful material that may be on the Device when you buy it from us and agree to notify us immediately on your discovering any such data or unlawful elements.

4.8 We apply grading criteria for our pricing of second-hand Devices.

4.9 How you can make a Warranty claim and Our contact details

To make a warranty claim please contact us by mailing our trading address or email address as shown above and include your Order reference and as detailed of a description of the issue as possible, providing photographs or screenshots where relevant.

1. Before authorising a return, we may ask you to carry out some troubleshooting depending on the fault. We may request photographs of the Device. Authorisation of a return will be for an authorisation of an initial inspection by our technicians only. No decision on the approval of a warranty is implied or given simply by us authorising you to return a device to us.
2. Once a warranty return has been approved, we will notify you by email. This email will contain the return address where you will need to send the device - you are fully responsible for the Device until it is received by us. We recommend you use a reputable courier with suitable insurance to cover loss or damage in transit. Please do not send any Device to any other address than the one explicitly given for your warranty return.

6. VAT

We are a VAT Registered business and currently sell under the VAT Margin Scheme. Under the Margin Scheme VAT is included in the overall selling price and cannot be shown separately in the invoice; Therefore, there will be no input VAT to reclaim on your purchase. The advertised price you see will be the total you will pay.

Our Devices come from our purchasing website and are purchased from private individuals who have already paid VAT on the item.

As explained above, this means If you are VAT Registered you will be unable to reclaim VAT on purchases from The Mobile Phone Hut Limited.

Please bear this in mind before your purchase as we reserve the right not to refund you due to this reason.

If you are not VAT Registered then you can ignore this guidance as it will not affect you.

7. Fraud

See also Additional Fraud Checks terms below:

To combat rising fraudulent activity, we may ask for additional information like proof of ID and address to verify your order.

ANY FRAUD ATTEMPTS WILL RESULT IN THE DEVICE YOU HAVE PURCHASED BEING BLOCKED/BARRED/BLACKLISTED WORLDWIDE VIA ITS IMEI AND SERIAL NUMBER. MEANING IT WON’T BE ABLE TO MAKE/RECEIVE CALLS AND SEND/RECEIVE TEXT MESSAGES.

THE DEVICE WILL ALSO BE REGISTERED ON A DATABASE FOR STOLEN PROPERTY.

At The Mobile Phone Hut Limited, we take online order and return fraud seriously, working closely with Action Fraud and local authorities to keep our community safe. As a small, family-run business, we feel the impact of fraud deeply, which is why we reserve the right to cancel any Order if we have concerns about its validity. We encourage honest transactions and appreciate your understanding. For more details please our Fraud Policy terms below and on our website.

Providing any fake personal information is not allowed, including a fake or stolen ID as a buyer.

If you attempt to buy any Device or any products with stolen or fraudulent cards (debit or credit) or with fake accounts the value of the Device OR the Device itself, under the same condition, will have to be returned to us, subject to any legal obligations on reporting and/or handing in devices to any authority.

We reserve ALL OF OUR LEGAL RIGHTS.

8. Klarna

If you purchase your Device from us using the Klarna payment option (see further details below) then your payment will subject to Klarna’s terms and conditions – we have provided the following as a guide only in relation thereto:

What is offered through Klarna:

8.1 Pay in 3 or 4 (subject to approval)

Pay in 3 or 4 allows you to split your purchase into smaller interest-free payments.

The first instalment is paid at the time of purchase. The remaining payments are automatically deducted from your chosen payment method every 14 or 30 days. 0% — no interest

8.2 Pay in full

You can also pay instantly at checkout. It's convenient, secure and streamlines the purchase experience.

You can follow your order from store to door, manage payments, and track spending, all in the Klarna app.

8.3 Financing (credit subject to status and approval)

Full cost and minimum monthly payments with financing are kept crystal clear with loan terms and interest, providing options that fit everyone's budget.

Pre-qualification process gives you a tailored spending limit and payment plans early in the shopping journey so you can shop with confidence.

You will get a clear overview of your purchases in the Klarna app. You can plan progress, get reminders, manage autopay and even pay early.

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment option:

- Instalments

Payment is to be made to Klarna. Further information and Klarna’s user terms can be found here. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy statement.

9. PayPal Terms

If you purchase your Device from us using the PayPal payment option (see further details below) then your payment will subject to PayPal’s terms and conditions – we have provided the following as a guide only in relation thereto:

What is offered through PayPal:

9.1 Pay in 3 (subject to approval)

Interest-free option to split purchases into three payments.

The first payment is due at the time of purchase, and the remaining two are due on the same date each month.

Available for eligible UK buyers on purchases between £30 and £2,000.

Repayments can be made using a debit card or confirmed bank account.

A "Buy Now Pay Later" (BNPL) option that allows customers to split payments into three instalments over two months.

There is no interest, late, or setup fees.

PayPal Instant Payment

A way to pay from your bank account through PayPal.

You need a confirmed bank account with enough funds to cover the payment.

PayPal Credit (Credit subject to status and approval)

A revolving line of credit that can be used to pay over time.

Offers a 0% interest option for four months on purchases of £99 or more.

After the promotional period, any remaining balance is charged interest at the standard variable rate.

Repayments can be made using a debit card or confirmed bank account.

Payment is to be made through PayPal. Further information and PayPal’s user terms can be found here. General information on PayPal can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in PayPal’s privacy statement.

10. Information about ‘e-sims’ and your Device

10.1 Some Devices/iPhones/tablets come with an e-sim preloaded on the phone, as some phones are sold to us from customers who had their old e-sim loaded on the phone automatically by their network operator.

This is out of our control as there is no way of knowing if a new sealed devices has an e-sim preloaded on it. All you need to do is delete the e-sim on the phone when you set it up. Please see the following link: https://support.apple.com/en-hk/102421.

10.2 If a Device gets Blacklisted after 3 months of the purchase date, we cannot guarantee an immediate resolution. It can take up to 60 days to understand the reason for this situation and there is no guarantee of a refund or replacement in such circumstances.

Please note all IMEI’s and Serial Numbers are recorded. Our warranty only covers the Device itself and it does not cover any accessories that came with the Device (e.g. Headphones and Charger).

Purchase Information

11.1 All online payments must be done direct through our website themobilephonehut.co.uk for buyers to have the possibility of getting our support.

Purchases direct through our website come with a 6-month seller warranty.

Purchases from us via eBay do not qualify for support through Our Site. For Our website support your Order must be made directly through Our Site.

If you have purchased via eBay, you must go through eBay for support.

Any order made through eBay is not subject to these terms and conditions. All eBay orders are separate and covered by eBay rules and regulations, which we abide by (and which may include eBay’s User Agreement, privacy and cookie policies, payment terms etc) eBay’s. terms and conditions may be different to The Mobile Phone Hut Terms and Conditions, and both act separately to each other. Pricing, return policies and warranties on eBay may be different to Our Site.

11.2 Prices for our devices and products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service or sale of any goods (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service or the website or any sales by use.

11.3 We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include Orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.

In the event that we make a change to or cancel an Order, we may attempt to notify you by contacting the e mail and/or billing address/phone number provided at the time the Order was made.

We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

12. Additional Fraud Checks

12.1 When a high value Order is placed, we may request additional information to confirm your identity and the validity of the billing and/or shipping address.

We may attempt to contact you using the details provided and request you to supply documentation including but not limited to one or more document such as a recent utility bill, bank statement etc and/or photographic ID such as a driving licence.

We will use the information you provide for the sole purpose of Order verification, should we be unable to verify any of the information provided we reserve the right to cancel your Order and issue a refund.

In the event that we suspect an Order may be fraudulent, we reserve the right to pass any or all information supplied to the police or any other relevant agencies for investigation.

Summary of Your Key Legal Rights

13.1 This clause 12 provides a summary of your legal rights as a consumer in relation to your purchase of the Device. These rights may be subject to certain exceptions. For full details please refer to the Citizens Advice website or contact them on 0808 223 1133.

Nothing in these Terms and Conditions will affect your legal rights.

13. Access to Our Site and Use of Our Site

Please also read the following which apply to your use of our Site: -

Website use and Privacy Policy (with Cookies policy)

Data Protection Policy

14.1 We may suspend Our Site without notice if we need to. We cannot guarantee our Site will be available all the time. We are not liable for any loss caused by unavailability.

14.2 Access to Our Site is free of charge.

14.3 It is your responsibility to make the arrangements necessary in order to access Our Site.

14.4 Use of Our Site is subject to Our Website Use and Privacy Policy - Please ensure that you have read the terms carefully, that you understand them, and that you agree to them.

15. Changes to these Terms and Conditions

15.1 We may alter these Terms and Conditions from time to time, for example, to reflect changes in relevant laws and regulatory requirements. If we do so, details will be highlighted at the top of this page. If the changes are likely to affect your Order, we will inform you in advance by email and you may contact us to end the Contract before the changes take effect. If you end the Contract for this reason, and have already sent us your Phone or Device, we will return it to you subject to charges and other terms provided herein.

If any part of the current version of these Terms of Sale conflicts with any previous version(s), the current version shall prevail unless we explicitly state otherwise.

International Users

16.1 Please note that we only accept Orders and enter into a Contract and accept Devices from within the United Kingdom and from customers resident in the United Kingdom.

Your Personal Data

17.1 We use your personal data as set out in our Data Protection Policy. This can be accessed on our Site.

Disputes about the Contract:

19.1 You have several options for resolving disputes with us, including as detailed below, and these are without prejudice to your legal rights.

Our complaints policy. You can contact us by email initially with a complaint and we will endeavour to respond within 5 days to resolve the complaint.

If your dispute is not resolved by email as above you still retain your legal rights to either go to court or enter an alternative dispute resolution process.

20. Other important terms apply to our Contract

20.1 We cannot transfer our Contract with you to anyone else unless we notify you and get your written agreement.

20.2 You cannot transfer your Contract with us to anyone else.

20.3 Nobody else has any rights under this Contract. This Contract is between you and us. Nobody else can enforce it and neither of us will need to ask anybody else to sign-off on ending or changing it.

20.4 If a court invalidates some of this Contract, the rest of it will still apply. If a court or other authority decides that some of these terms are unlawful, the rest will continue to apply.

20.5 Even if we delay in enforcing this Contract, we can still enforce it later. We might not immediately chase you for not doing something (like paying) or for doing something you're not allowed to, but that doesn’t mean we can't do it later.

20.6 These Terms and Conditions are governed by English law and wherever you live you can bring claims against us in the English courts. If you live in Wales, Scotland or Northern Ireland, you can also bring claims against us in the courts of the country you live in. We can claim against you in the courts of the country you live in.